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Order Processing
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Orders are typically processed and dispatched on the same business day if placed before our daily order cut-off time.
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Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.
Shipping Times
Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Shipping Delays
While we aim to dispatch all orders promptly, occasional delays may occur due to high order volumes, courier delays, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and assist you in finding a suitable solution.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team.